Testimonials

Hi Janine and Ray,

We have been so impressed with the whole process with you. From your quoting to the installation, everything has been done as you quoted and in the time frames you advised.

We will always recommend you to anyone that asks – you have all been awesome.

Cheers,

“Very professional, prompt and the quality of highest standard.”

“Ray came to give a quote and detailed options for the doors. I followed through on his suggestions and am extremely satisfied with the result.

Very efficient and punctual. I would highly recommend this company.”

Regards

Good morning Janine,

You guys have been lovely to deal with. The two boys who came out on Friday were also such nice guys. Have already told the neighbors about your fantastic customer service and what a pleasure it had been to do business with you.

Thanks again Janine.

Cheers

Hi Janine,

Want to also thank you Ray, Tom and Stephen for a great job on the doors and windows. Great workmanship.

We do appreciate the quality work Door and Window Exchange offers and we will definitely be getting you to replace other windows in the house.

Thanks again for the great work.

Cheers

Dear Janine,

Thank you very much: Tom and Steve turned up very punctually as promised and did their high quality work in friendly and efficient manner.

The windows appear attractive and are a great improvement.

Thank you again for the quality of your service – it is appreciated.

Best wishes,

Raymond & Janine,

The windows & door look GREAT!

Raymond – thank you for the way you appreciated & ensured the windows were installed in the way I wanted them to be.

Tom & Steve – thank you for the great work you did together on the day & for replacing the FASCIA BOARD whilst there – it ALL looks AMAZING. Thank you also for the care you took with the garden – that meant a lot to me. (Please forgive me for being so tired on the day that I forgot to give you the cold drinks I promised when you had finished – I owe you!!)

Janine – thank you again for the great follow up service you gave, ensuring everything was as it should be.

Kindest regards to you all,

Hi Janine and Raymond,

Thank you for the tax invoice. I will like to say a few words about our great experience with Tom and Steve.

Both of them came in on time and did the job for us very professionally and efficiently.

They were both very good at what they were doing and were very pleasant to deal with.

They picked up the debris and tidy up the place when they finished with their job and before they left.

I would highly recommend your company and your team to anyone whom I know of thinking of getting their windows replaced.

Kind regards,

Just a quick note to say a very big thanks to your team there at The Door & Window Exchange. We are still marveling at the transformation the new windows have made to our home. Your team was efficient and friendly and completed the job to a very high standard. It is hard to find such good quality workmanship these days and we sure appreciate it.

Hi Janine,

Please thank Ray & Tom for another fantastic job. Looks terrific!!!

If you have any brochures or leaflets could you send or email to me as I want to recommend you to my work colleagues also

Kind Regards

Hi Janine

Thank you very much for the very prompt and professional completion of the work.Your guys were great and cleaned up really well.

Thanks

Hello Janine,

I would like to take this opportunity to thank you all for a great job done- from customer service commencing at quote, to completion of windows. My windows look fantastic!!!

Thankyou again.

Thanks Janine,

Please send my thank you to Ray & the team for such a brilliant job on the window/ doors, it looks brilliant and such a great finishing. I also appreciate you guys speeding it through so quickly for me too 🙂

Cheers,

“Raymond and the team were extremely professional, punctual and did a great job, the apartment where the windows needed replacing is part of a body corporate and tenanted. As such to get to the windows we needed access through other units, and needed to fit in with my tenant as well. Raymond helped me manage all this, and got the job done. They also cleaned up everything nicely.

I would absolutely recommend the Door and Window Exchange to anyone needing new windows.”

Dear Door and Window Exchange

Thank you for your excellent work on my windows at Connell Street.

I would not hesitate to recommend your company to others needing similar work.

Tom and Steve did a fantastic job – I am very happy.

I would have no hesitation in recommending your firm to anyone who wanted their windows replaced.

Hi Janine,

Door looks great thank you. Tom did an awesome job,Cheers,

Hi Janine,

The boys did a great job with the windows I am very happy thank you.

Thank you so much for another great job.

We will definitely recommend your company

Again thank you and have a happy and safe Christmas and New year

Hi Janine,

Please thank everyone for a fantastic job on our new windows, much appreciated.

Thank you again and we would have no hesitation in recommending you guys to others.

Thank you!

Hello Janine and Raymond.

Thank you for the work done on my front windows yesterday.

They look fantastic so I am very appreciative to you.

Hi Janine,

Thanks again for your great work

Thanks for a good job. You are easy to deal with.

I’ll keep you in mind next time I need a door or window & recommend you to friends.

Hi Janine

As you know Tom finished the window installation on my house last Friday – he did a great job – I’m really pleased with it – and very little mess! I was expecting to spend a week cleaning up but in a few hours everything was back to normal.

Raymond said I could withhold a few hundred until they finished installing the trim on the bay window but given that you trusted me to proceed without a deposit I suppose the least I can do is to pay you in full on the assumption that the remaining trim will arrive in the next few days.

Hi Janine & Raymond,

The sliding doors look great. Thanks for a professional job well done.

Morning all

Absolutely fabulous job done by you all, thank you.

Thanks Janine.

I LOVE my windows & will happily recommend your company & services to other residents who have asked me about them.

Hi Janine,

Just wanted to let you know we are very happy with our new window. It has made a huge difference to our entrance hall. Thank you for your assistance.

Hi Janine,

Wayne & I are very happy with the new windows. The guys today were great & got the job done in one day (my kids are happy they can sleep in tomorrow!).

Thank you again for your wonderful service.

Hello Janine,

Thanks once again to Tom and Steve who did another fine job in installing our windows. Ruth and I are particularly pleased with the door side panels. All we need now is a new front door!!

Best wishes to you and Raymond,

Dear Janine & Raymond,

I love my door. My neighbours & friends are most impressed too.

Kind regards & very best wishes,

Morning all,

Thank you for my new windows I am very happy with them.

Regards

Hi Janine

Went home at lunchtime to check the progress of the window installation and they look FANTASTIC!!

Hi Janine

The doors look great.

Ray,

Thank you very much for installing the windows and sliding doors, it looks great.

Tom is doing a fantastic job.

Thanks Janine,

They did a great job, just need that fitted so we can install the blinds.

Janine,

Just a follow up to say how great we think the doors and windows installed look.

Great window replacement job. Replacement doors also excellent & done by great tradies, a credit to your company. Delighted with our new windows.

Thanks Ray.

Hi Janine

Just a quick note to thank you, your installers and your company for a great job. Stephen and I are thrilled with our new window fittings and the boys were a delight to have in our homes. If any other units request new windows, I’ll recommend your company in a minute!

Hello Janine / Raymond

Thank you for a very nice job on the replacement aluminium hooded window

which was completed recently.

Dear Raymond,

Many thanks for a great job. We’re very pleased with the result.

Kind Regards

Hi Janine,

Thank you for a great job, very happy. Will definitely recommend you to anyone who needs windows. And will definitely be replacing the rest of our windows.

Again thank you

Professional Window and Doors Replacement Company that delivered what was promised.

Hi Janine,

I would like to say thank you to the boys Tom and Steven they are fantastic workers and thoroughly nice lads and credit to your company. A big thank you to Raymond for guiding me the right way I am thrilled to bits with the doors. Thank you once again, and, I certainly will be recommending your company.

I employed Door and Window Exchange to remove two existing windows and replace with sliding doors. In order to replace the windows they had cut through double bricks. Apart from some dust, the site was left very clean. They also informed neighboring premises (shops) so they were aware of what was happening.

Fantastic job Ray

Thanks, very happy with the outcome. Looks great.

Hi Janine

Thanks for the final capping install. All looks great!

When we are ready to do the rest of our windows, we will get Raymond out to quote for those remainder windows.

Thanks again.

Dear Janine

The boys did a great job.

Best regards,

Hi Janine

Just to let you know the guys have done a great job that I have seen and I have paid the invoice.

Thanks

Hi Raymond & Janine

Just want to thank you for the great work with the new windows that was installed at our rental property.

The owner was very happy with the new windows – thank you

Kind Regards

Marisa Locantro

Hi Janine,

Thanks to you and the team for the new windows, I’m very pleased with them.

Warm regards,

Hi Janine,

I did not have a chance to check the work yet but my Dad was very happy with the work. I have also recommended you to a nephew of mine.

Thanks

Hi Janine, payment made this morning.

Please thank the guys for a great job.

Very happy with the end result.

Thanks for all your help.

Cheers

Hi Janine,

I’d like to say that Steve was very good replacing our window and door. I said thanks to him of course but also would like to mention it to you.

I’d highly recommend your company.

Thank you.

Hi Janine,

Our new doors and windows are great. Many thanks.

Best Regards,

Hi Janine

Thank you for great job the boys did yesterday.

Hi Janine

The new window is great – please pass on our thanks to the team.

Cheers

Hi Janine & Ray

Just thought I would drop you a line to say how happy I am with the square bay window you installed for us last year. I know it’s just a window, but it was a source of discontent for us for many years, a Gerri-built nightmare, something that was never supposed to be.

It may be grey, not brown but it blends in nicely and it was good that I was able to work in with your installers and they too were accommodating in lifting the roof the 60mm it had sagged, then installing the corner posts I supplied, that were never there. Its nice, pleasing and a relief to pull in the driveway as by greeted by the sight of sharp lines, it’s just as pleasing sitting inside.

We had a serious problem – dry rot – in our 70’s style house windows. Raymond & Tom Bateman had the solution.

As journalists, and since our job was worth over 70K, we looked very carefully into all the suppliers we invited to quote. We were very comfortable to proceed with The Door & Window Exchange because they were obviously experts.

When it came to quoting our job it was obvious Raymond knew his trade. We had a clear idea of what we wanted, in our case wooden windows which were sympathetic to the original house design – but we are not experts. We were delighted Raymond didn’t try and “up-sell” us on anything – he listened and gave us some terrific advice which has dramatically improved the look of the house.

Installation was the predictable hassle – trucks, old glass, ‘tradies’ and of course very hot weather. What amazed us was how hard the crew, including Tom Bateman as the foreman, worked. This is our fourth house and we have done work on them all and have never experienced such sustained effort. It was like they knew the job was an imposition on us and they wanted to disrupt us as little as possible. (They even vacuum up the dust and splinters every night!)

Perhaps the moment of truth is payment at the end of a job. In our case, during a final check over we discovered a slight “factory” crack in one of our new panes of glass. Obviously this disappointed everyone but there was never a question about getting it replaced in a reasonable time. We held back $1,300 but happily paid the rest for the hard work already done. A fortnight later the glass has been replaced and we are just waiting on our painter….

If you want to verify this testimonial, feel free to ask Raymond for our email address.